At Christian Inspired Apparels, we want you to feel confident and satisfied with every purchase. We take great care in designing and delivering faith-inspired caps and T-shirts that meet high standards of quality, comfort, and meaning. If something isn’t right with your order, we’re here to help.

This Return & Refund Policy explains how returns, exchanges, and refunds are handled.

1. Our Commitment to You

We stand behind the quality of our products. If you receive an item that is defective, damaged, or incorrect, we will gladly offer a replacement or refund in accordance with this policy.

Your satisfaction is important to us, and we aim to resolve all issues quickly and fairly.

2. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • The item must be returned within 7–14 days of delivery (you can set the final timeframe)
  • The item must be unused, unworn, and in its original condition
  • All original packaging, tags, and labels must be intact
  • Proof of purchase (order confirmation or receipt) is required

Non-returnable items include:

  • Items that have been worn, washed, or damaged after delivery
  • Items returned after the allowed return period
  • Sale or clearance items (if applicable)

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the item received
  • A brief description of the issue

Once verified, we will offer:

  • A replacement at no extra cost, or
  • A full refund, including shipping (if applicable)

4. Return Process

To initiate a return:

  1. Contact our support team at support@christianinspiredapparels.com
  2. Provide your order details and reason for return
  3. Wait for return approval and instructions
  4. Ship the item back to us (if required)

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

5. Refunds

If your return is approved, your refund will be processed as follows:

  • Refunds will be issued to your original payment method
  • Processing time may take 5–10 business days after approval
  • Shipping costs are non-refundable unless the return is due to our error

If you have not received your refund after the expected time, please contact your bank or payment provider before reaching out to us.

6. Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you need a different size or product:

  • We recommend requesting a return first
  • Then, place a new order for the correct item

This ensures faster processing and product availability.

7. Shipping Costs for Returns

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect
  • We recommend using a trackable shipping service to ensure safe delivery of your return

8. Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your credit card company (processing may take time)
  • Contact your bank (processing delays are common)

If you still have not received your refund, contact us at support@christianinspiredapparels.com.

9. Customer Satisfaction First

We believe in building trust through honesty, quality, and care. If you experience any issue with your order, even if it falls outside this policy, reach out to us, and we will always try our best to find a fair solution.

10. Contact Us

For any questions regarding returns or refunds:

Christian Inspired Apparels
 Email: Edr0306@yahoo.com
 Phone: (407) 929-2671